The International Organization for Standardization (ISO) has
approved the operations of Ecobank Kenya, granting it with a certificate of
Standardization.
This comes after a comprehensive audit conducted by the
independent and highly respected British Standards Institution (BSI), the
United Kingdom’s national standards body, which enjoys the prestige of a Royal
Charter.
Ecobank Kenya Managing Director (MD) Cheick Travaly said
that the certification comes as a result of the company’s commitment to ensure
sustainability of the business to enhance customer experience.
“The certification is a clear indication of the strength of
the bank’s investments in people, processes and technology and demonstrates our
commitment to ensuring sustainability of our business while enhancing customer
experience,” said Mr. Travaly.
The MD added, “As a member of the Ecobank Group, pan-African
bank, we subscribe to international best practice in business continuity
management systems and certification by an independent external standards
institution affirms this.”
The ISO certification from the BSI gives Ecobank Kenya a
competitive advantage and publicly demonstrates the bank’s legal and regulatory
compliance and commitment to the prevention or reduction of large-scale damage
in the event of an incident.
Ecobank affiliates in the Central and Southern Africa Regions
of Rwanda, Uganda and Zimbabwe have also received the prestigious ISO certification.
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