Safaricom introduces new number system to allow customers choose preferred phone numbers

Leading telecommunication company Safaricom has today
announced the introduction of SIM cards with the 0110 and 0111 prefixes at all
Safaricom Shops and Dealer Outlets countrywide.

The new-prefix sim cards will be available free of charge
with customers only required to activate their lines with a top up of KES 50
airtime.

The company has also rolled out a new numbering system that
provides its customers with the freedom to choose their own number rather than
pre-assigned mobile phone numbers.

“The new 0110 and 0111 prefixes alongside our new numbering
system are part of our “For You” commitment to be Simple, Transparent and
Honest. We continue to invest in additional enhancements and services to better
meet the needs of our customers as they evolve and to also provide them with
even more freedom and flexibility,” said Sylvia Mulinge, Safaricom Chief
Customer Officer.

The Communications Authority of Kenya allocated the new prefixes
in 2019 after the exhaustion of the 07XX prefixes.

According to Ms. Mulinge, with the unveiling of the new
prefixes, Safaricom now has the capacity to add 2 million additional customers
to its network.

Currently, the service provider has over 34.5 million
customers.